Conducts regular sales meetings to review products and services, present sales goals, explain existing or revised procedures to motivate the sales team.
Ensure that sales counselors meet the Minimum Performance Levels (MPLs) and develop individual improvements plans as needed, including personalized training (field and classroom), mentoring and coaching.
Recommend and implement disciplinary actions including placing sales team members in a “review” status for failure to meet standards.
Regularly tour location(s) to evaluate appearance, service quality and overall performance of sales teams.
Provides training and assistance to all sales employees including new hires and low producers.
Work closely with Human Resources to ensure a professional, secure and positive work environment. Address issues quickly, thoroughly, and decisively.
Implement approved compensation plans, including payroll time sheets (Family Service only) and bonus programs for direct reports.
Who we are? What we do?
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V