Overview & Responsibilities / Descripción y Responsabilidades
Answer phones and provide customer service support.
Provide administrative support to location staff.
Request, track and distribute Conveyance of Burial Rights.
Verify property availability and reserve for sales.
Generate letters to customers.
Maintain Temporary Protection Program, to include: maintaining list, creating certificates and letters.
Update plats with property sales, cancellations, transfers, exchanges, name changes, interment rights and burials.
Research customer accounts and complete Pre-Need Verifications.
Create aftercare packets.
Monitor Unapplied Cash report.
Prepare bank deposits.
All other duties as requested by management.
High school diploma or some college preferred.
Ability to work well under pressure and meet deadlines.
Proficiency in Microsoft Word, Excel, and Outlook required.
Excellent organizational skills.
Excellent customer service skills.
Excellent verbal and written communication skills.
Bilingual (Spanish and English) preferred.
Must be a self-starter who, detail-oriented, accurate, and very reliable.
Valid Puerto Rico driver’s license with a good driving record.
As must available to work, holidays, weekends and flextime.
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V