Service Corporation International (SCI)

  • Cemetery Manager

    Job Locations US-PR-Mayaguez
    Requisition ID
    # of Openings / No. de Vacantes
    Category / Categoría
    Type / Tipo
    Location Name or Address : Postal Code
  • Overview & Responsibilities / Descripción y Responsabilidades

    SCI is certified as a Great Place to Work® by the Great Place to Work Institute. In a recent survey, our employees said that their work has special meaning and is not “just a job”. We currently have a full time opening for a Crematory Manager at Cementerio Pivado de Mayaguez in Mayaguez, Puerto Rico. This is the opportunity to be part of the Dignity Memorial® provider network and grow your career in the funeral, cremation and cemetery services business. For us, there is no greater responsibility than celebrating each life like no other and making a difference in the lives of the people we serve.


    Overview & Responsibilities



    Direct and control the operational activities of the crematory, providing products and services allied to the funeral, memorialization and/or disposition of the deceased. Major objectives are to provide the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the crematory, and maintain a positive employee relations atmosphere.

    Duties must be performed consistent with company mission and values and adherence to company policies and procedures.



    • Achieve the location’s annual financial and marketing goals while assuring that the location’s operating practices comply with appropriate regulations and Company policies.
    • Review equipment and machinery inspection reports and monitors repairs and replacements.
    • Monitor the inventory of urns and other supplies, including temporary containers.
    • Review the log of services of burial/scatter at sea.
    • Select, train and motivate staff to assure that they create and maintain a premier level of client family satisfaction.
    • Assure that staff members understand location goals, policies, and procedures.
    • Practice and promote teamwork among crematory staff.


    Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity

    • Shows consistency among principles, values, ethical standards and personal behavior
    • Is trusted by subordinates and peers to keep one’s word and follow through on commitments

    Promote Innovation

    • Encourages and generates new ways to look at processes and problems
    • Identifies cost savings and revenue opportunities
    • Generates and champions new ideas and initiatives

    Achieve Results

    • Balances time, resources and quality requirements to achieve business goals
    • Sets high standards of performance for self and others
    • Drives the achievement of agreed-upon results

    Display Adaptability

    • Actively supports change initiatives
    • Coaches staff to adapt to multiple demands, shifting priorities, and rapid change

    Communicate Effectively

    • Conveys information clearly and concisely in written and spoken communication
    • Listens effectively and provides frequent feedback
    • Creates an environment in which team members share information openly and honestly
    • Makes effective and motivating presentations

    Collaborate with Others

    • Utilizes an optimal level of collaboration with team members to achieve business goals
    • Shares credit with others for their contributions
    • Celebrates team successes

    Build Productive Relationships (Internal / External)

    • Relates well to people with diverse backgrounds and perspectives
    • Maintains composure and constructive relationships even under difficult circumstances

    Requirements & Qualifications / Requisitos y Aptitudes


    • At least 5 years of managerial experience.
    • Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
    • Appropriate state licensure may be required in certain states


    • High-level understanding of all competitors and the demographic patterns influencing location business and market share
    • In-depth knowledge of the market environment and competitive pricing
    • Must understand how to analyze financial reports to determine actions necessary to maintain or improve the location’s performance.
    • High level of compassion and integrity
    • Problem-solving skills
    • Ability to multi-task and set priorities



    Work Environment

    When considering the work environment associated with this job, the following factors may apply:

    • Work indoors and outdoors during all seasons and weather conditions
    • A limited amount of local and/or multiple location traveling required
    • Standard business dress is required

    Work Postures

    When considering the work postures associated with this job, the following factors may apply:

    • The work deals directly with human disease
    • The work deals with significant emotional pressures
    • The job has minimal to no control over workflow or service demands

    Physical Demands

    When considering the physical demands associated with this job, the following factors may apply:

    • Moderate odors, dust or fumes may cause discomfort and/or irritation to eyes or respiratory passages
    • Potential limited exposure to dangerous chemicals, biohazards, extreme heat, suspected carcinogens or negligible radioactivity (even though protective clothing is worn)

    Work Hours

    When considering the work hours associated with this job, the following factors may apply:

    • Working beyond "standard" hours as the need arises

    SCI Overview / Panorama General de SCI

    Who we are. What we do.


    We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.


    We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.


    SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at


    As used herein, “SCI” refers to Service Corporation International and its affiliated companies.


    Equal Opportunity Employer, M/F/D/V


    Service Corporation International is an equal opportunity employer and is committed to providing employment accommodation in accordance with the relevant legislation. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

    Service Corporation International est un employeur équitable, et s’engage à offrir des mesures d’accommodation en respect à la législation pertinente. Si vous nécessitez un mesure d’accommodation pour appliquer, ou pour participer au processus de sélection, veuillez aviser le département des Ressources Humaines.

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